Shipping & Delivery Policy
Swift, secure, and insured nationwide delivery across all cities of Pakistan with trusted courier partners.
✨ Open Parcel Policy — Inspect Before Payment
At Jani's Perfume, our motto is “Honesty is the Best Policy”. Customers are allowed to open the parcel before paying Cash on Delivery (COD) to inspect bottle integrity, spray atomizer condition, and authenticity with the courier rider.
Nationwide Shipping Rates & Free Delivery
Buy Any 3 Perfumes = FREE Delivery
100% Free Nationwide Delivery automatically applied on 3 or more perfumes.
Rs. 250 across Pakistan
Fixed affordable courier shipping across all provinces and cities.
1. Delivery Timeframe (2-4 Working Days)
Orders placed before 4:00 PM (PKT) Monday through Saturday are dispatched on the same business day:
- Lahore: 1 to 2 Working Days (Fast Express).
- Major Cities (Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta): 2 to 3 Working Days.
- Other Cities & Remote Districts: 2 to 4 Working Days.
2. Courier Coverage Across Pakistan
We partner with Pakistan's leading logistics networks (TCS, Leopards, Trax, PostEx, and Call Courier) to ensure timely doorstep delivery to over 1,500 cities and towns across Punjab, Sindh, KPK, Balochistan, AJK, and Gilgit-Baltistan.
3. Order Tracking & Live SMS / WhatsApp Updates
Every parcel is issued a unique Order Tracking ID upon booking. You can check the real-time status of your fragrance dispatch at any time via our Track Order Portal or by messaging our customer support team.
4. 5-Day Return & Exchange Guarantee
In addition to open parcel inspection upon delivery, all purchases come backed by our comprehensive 5-Day Return & Exchange Guarantee. For full details, please visit our Returns & Refunds Policy.
Official Headquarter & Dispatch Hub
Address: 246 Allama Iqbal Rd, old Dharampura, Lahore, 54000, Pakistan
Official WhatsApp: +92 313 4454899
Official Email: janisperfumes@gmail.com
Business Hours: Monday – Saturday: 10:00 AM – 10:00 PM (PKT) | Sunday: WhatsApp Active